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standard chartered bank 360 rewards kenya

After logout all of your items in the cart will be cleared. Can the value of my purchase at the retailer or restaurant be more or less than the voucher value? How do I know the total Standard Chartered 360° Rewards points I have available? To understand how the site uses cookies please read our Cookie Policy and Privacy Policy. All bookings are final, and no cancellations or refunds are allowed. Do I need to have an international driving license? To redeem your points, login to your Standard Chartered 360° Rewards account and select a reward category from the main page (e.g. When this occurs, the airline notifies us regarding the change and we send you a new confirmation reflecting the most current information. Can I avoid airport tax by picking up my car from another location? Why do you need my flight information when booking a car rental? Please follow the steps in question 14 to reset your Standard Chartered 360° Rewards account password. When can I start redeeming my Standard Chartered 360° Rewards reward points? If you have not registered for your Standard Chartered 360° Rewards account follow the instructions provided in Q1 above. Please note that a card is only allowed to be linked to a single loyalty account at any point in time. Yes, your reward points will expire 36 months from the date they are credited to you. However, please note that the majority of car rental companies require you to present a credit card when you pick up your rental car. 100 supermarket spend, you earn 4 reward points and for online shopping or international spends, you earn 6 reward points. On the section of E-Tickets, Vouchers & Invoices, you will be able to print, email and download the e-ticket/hotel reservation/car rental booking confirmation vouchers. If you would like to purchase an upgrade using miles, please contact the respective airline. You may want check with the airline for the correct flight status in advance of your travel. All airline tickets are issued as E-Tickets (Paperless Electronic Tickets). How do I make a reservation when the child’s age changes during a trip? The reservation is confirmed once ticketed. Please contact the airline directly to enquire about purchasing tickets using your airline miles. and the email, Hotel room has been sold out. Why is this? No, the reservation has to be made online and you need to be logged-in as a registered user for security reasons. It is possible for you to return the rental car to a different location. An exclusive program customised for organisations and their employees. Yes. This will be used to provide you with program related communications such as confirmations when you redeem your rewards, as well as marketing offers and promotions. You will need to contact the airline with your request once your reservation is confirmed. Fees and Charges Joining Fee: Rs.250. There is no provision for putting a reservation on hold, and we don’t take any requests for wait list reservations. If you select option 1: A valid card currently linked to my loyalty account, If you select option 2: My verified email address, If you select option 3: A verification code provided by the call center. ... Standard Chartered 360° Rewards Programme Standard Chartered Bank. However, many car rental companies need evidence that anyone aged under 25 is an experienced driver. Enter your password. Accidents happen, so get a Personal Accident Insurance cover from Sanlam General Insurance Company Ltd. An account that offers preferential pricing on transactions and remittances. How do I know when my instant rewards redemption request has been processed? The Bank was listed on the Nairobi Securities Exchange in 1989. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod. For additional queries, please contact the retailer or restaurant using the phone number printed on the voucher. Your E-mail * you@example.com. ... Standard Chartered Bank Kenya Limited is regulated by the Central Bank of Kenya. Take care of your finances with our flexible account, Only pay for the transactions you do with no monthly fees, Manage all your financial transactions for just one monthly fee, Enjoy this account uniquely designed for women. No, you need to register and login through the Standard Chartered 360° Rewards website a link to which may be found on the SCB Website. You can find more information in the Booking Terms and Conditions section of the website. Gift vouchers can be used toward purchases at the respective retailer or restaurant. Once you complete Step 1 above, a Verified by Visa screen will appear that will request you to enter a one time password. 360° Rewards programme Customers will earn 2 reward points for every Ksh. the purchase of this ticket is on a non-refundable basis and only in exceptional circustances may the airline agree to a refund. Select the number of miles or points you wish to obtain from the frequent flier/frequent guest program. Transfer your outstanding balance from any other bank credit card to your Standard Chartered credit card. Follow the prompts to complete your reward redemption. Can I change a passenger’s name after purchase? The customer support working hours of 360° Rewards Program are ("Working Days") from [0900 to 1800] Kenya local time on each day from Monday to Friday, except on public holidays and holidays declared for private sector establishments in Kenya. You are able to transfer your Standard Chartered 360° Rewards points for miles or points in the following programs: To transfer your points, log in to your loyalty account and click on “Points Exchange”. It is advisable that the booking is made at least 24 hours in advance. Will my Standard Chartered 360° Rewards reward points expire? Can I make reservation by phone or email? Do you want to checkout now? Standard Chartered Online Rewards makes it easier than ever to redeem your Rewards points. You have already added this product to your cart, would you like to add this again? Enter your email address and mobile number used when you registered for the loyalty program. You may rent a car from another location. They focus on their grades, as you focus on a bright future. The precise regulations vary by airline. You are not able to book only a child ticket online. For more information please call +254 329 3900 / +254 703 093 900 / +254 732 143900. Live The Good Life® and enjoy privileges with your Standard Chartered Credit Card Earn up to 0.40% p.a. In the majority of countries, the minimum age for renting a car is 18. By continuing to browse the site you are agreeing to our privacy policy and our use of cookies. To register for Online and Mobile Banking, please visit one of our branches to apply for ATM / Debit / Credit Card. Do you want to checkout now? How can I make changes to my hotel reservation? How do I do this? You may be able to make a request this if your airline provides special meal services. Scroll down to the third section of the dashboard, and you will see the expiry dates of your points. Premium Banking helps you prepare for life’s key moments. How do I access Standard Chartered 360° Rewards account? I clicked on the link in the email/text message, and I see a page that says my request has expired. (Note that if you have not signed up for Verified by Visa for this card, you will be asked to create a Verified by Visa password). The qualifying purchase transaction must be made on a card that is currently linked to your loyalty account. Step 5: Enter the new email address and enter your password and click Save Changes. Frequently asked questions and useful information, Contact our client contact centre for immediate assistance. Are you sure you want to remove linked Card? No, gift vouchers redeemed from the Standard Chartered 360° Rewards are non-transferrable and must be redeemed by the Standard Chartered 360° Rewards account holder. Note that prices for “one way” services are typically higher compared to when you return the car to the same location it is picked up from. Step by step instructions on how to bank at your fingertips, Introducing the first Liverpool FC Debit card in Kenya, Stay one step ahead of fraudsters. Is my reservation completed? You can also choose to convert your Standard Chartered 360° Rewards points into popular frequent flier airline or frequent guest hotel programs. How do I login to my Standard Chartered 360° Rewards account? If you use only part of the ticket, the rest of the ticket will be canceled automatically and no refund will be made for any unused segments. Find answers to all your banking queries below, Standing with our clients with supportive measures. Get Started. Where can I find more detail on my purchase transactions that earned points? You can verify your email address at the time of registration in the loyalty program by clicking on the email verification link in the welcome email sent to you. You will also receive an email once the cashback has been credited to your card. Go further with the reward points and travel privileges, Calculation of Minimum Amount Due for Credit Cards, You can now pay with your Standard Chartered Visa card using Tap to Pay contactless technology, Enjoy fabulous dining, shopping, lifestyle rewards all year-round, Access over 800 airport lounges all around the world for free, Get cash immediately with our easy to process personal unsecured loan, Get an instant line of credit with our overdraft facility, Apply for our high limit auto loan and get moving in that perfect car, Open the door to your dream home with a mortgage, If you can dream it, let our construction mortgage help you build it, Protect your home and your family from the unexpected. LISTEN NOV 19, 2020. Why did my flight itinerary change? What is a verified email address? What are the available programs I can transfer myStandard Chartered 360° Rewards points into? You can update your email address by following the steps below: Step1: Log in to your loyalty account at  https://rewards.sc.com/ke/ . The order will also be cancelled should you fail to arrive. After logout all of your items in the cart will be cleared. Can I request a mileage credit after the travel is completed? Standard Chartered Bank will this year host another edition of the Standard Chartered Nairobi Marathon. Select the program you would like to transfer your Standard Chartered 360° Rewards points into. Rewards. The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. Access to the www.sc.com/ke website (the “Site”) and the associated 360° Rewards Programme (“Programme”) is provided by Standard Chartered Bank Kenya Limited (SCB). Spend a minimum of RM1,500 each month to get an extra 5,000 Reward Points on your principal card. What is the minimum connection time required between flights? Are you sure you want to logout? Unfortunately, we do not offer these types of special fares. Buy, sell or switch funds 24×7 on the SC Mobile app. Your session to Standard Chartered Online has timed out for security reasons. Enter the verification code sent to your email address on the loyalty program website and click Submit. Your Ajwaa points have been frozen, for more details please contact the toll free 920006666. 8. Is my e-mail address required to register for my Standard Chartered 360° Rewards loyalty account? To make a change, please contact our customer support at least 3 days prior to your date of travel date. What can I redeem my Standard Chartered 360° Rewards reward points for? The bank may choose to limit the number rewards redemption requests sent to customers within a certain time period. You cannot use airline miles to purchase your ticket through the Standard Chartered 360° Rewards. Additional charges for a higher fare may apply. +254 712345XXX. Baggage fees are not included in your total trip cost when making an airline ticket redemption or booking in this program. Car rentals are priced per day (24 hours increments). All deliveries are handled by reputable courier services. Go to https://rewards.sc.com/ke/ . Step 4: You will also receive a welcome email explaining about the program in the email address used for registration. You can use these at your convenience with no need to queue in the banking hall. Enter the card number and expiry date. You do not need to input any credit card information at the time of making a card rental redemption using your points. I have purchased a roundtrip ticket. Is it possible to change my travel redemption or booking? Any additional fees incurred for pet travel will be paid directly to the airline when checking-in. The airline may make adjustments to the flight schedule or flight specifics (such as flight numbers or airplane equipment) at any time prior to your scheduled departure date and time. If the room shows as “on request” then the card is not charged until the room is confirmed. I clicked on the link in the SMS/email notification and was able to see the confirmation page. Can I use my airline miles to purchase a ticket? Visa and Standard Chartered Ghana through their Safe is Smart campaign, are giving the public and clients of Standard Chartered Bank an opportunity to win exciting rewards as they use their Visa Debit and Credit cards. Are you sure you want to remove this item from the cart? I have not received the confirmation email. However, certain companies do ask you to make such a payment at the time of rental. When making your reservation, use the child’s age on the date of travel to select an appropriate seat (infant, child etc.). Yes, you need to provide a membership account number in order to complete the transfer request. How to create a Verified by Visa password? Or can I make a wait list reservation? How do I update my username and/or email address? We are unable to hold rooms without a payment. If you are not able to click the link within 0 minutes, you also have the option to verify your email address by logging into your loyalty account and accessing the email verification option in the section (see detailed steps in the following question). The default bed type is usually a double bed. 100 spent at point of sale terminals. What do I do if I want to cancel or change the flight/car/hotel reservation? Clearing the cart will result in a price change for your current hotel search results and you will not get a package rate. However, flight schedules are subject to change without notice. The Standard Chartered 360° Rewards allows you to redeem the points you have earned for a wide selection of rewards. Enter your email address and click Submit. Please check pet travel regulations with the airline before you make a booking. 360° Rewards. Do I need to have a membership with the frequent flier airline or frequent guest hotel program that I wish to transfer my Standard Chartered 360° Rewards points into? You can see all of these in the price break-down. Is my card charged and/or my points deducted at the time of a hotel booking? Standard Chartered Bank Nigeria has partnered Visa to reward customers that have Visa credit cards in a reward scheme tagged, Visa 360° Rewards. Yes, your e-mail address will be required. It seem that you have logged into some other device. Do you offer bereavement fares, military rates, or student fares? Select one of the 3 ways to reset your password and click Submit. Do you want to checkout now? Step 2: Click on My Dashboard. Standard Chartered 360° Rewards . SCB offers a variety of payment card products to suit our customers’ needs. Are you sure you want to change the Language and currency? All reservations must be confirmed and purchased instantly. Can I make travel bookings for unaccompanied minors? The Product has been added to your cart. For every Ksh. You will also receive an email confirming the change of password. To retrieve this information, please log in to your Standard Chartered 360° Rewards account and click on My Dashboard. Standard Chartered Bank introduces 360 Degrees Reward. 10x Reward Points when you shop online at selected merchants, and 5x Reward Points on dining, department store purchases and overseas spend. Due to the non-committal approach of Airlines on maintaining the flights schedule because of COVID19 impact on travel, the travel bookings can be made for dates up to 30 days from today only. We cannot allow cancellations or removal of one passenger from the booking. You will see a message confirming that you have successfully verified your email address. (Note that if you have not signed up for a Verified by Visa password on the specific card you were using for registration, you will be asked to create a Verified by Visa password) Please see below for how to create a Verified by Visa password. Regulations and guidelines vary by country and by airline. 9. If you rent a car of 49 hours, this constitutes three days of rent. Not all transactions are eligible for an instant rewards redemption offer. For SCB cards that connect you to pick up my rental car travel... Has previously been registered in Standard Chartered 360° Rewards loyalty account earned, points will! Others folded up password and click the “ Best Digital Bank ” in Ghana special.! I request a mileage credit after the validating your account online 24/7 with your email.... Card rental redemption using a Standard Chartered Bank Kenya Limited in Nairobi - Kenya I my... Is offered, you have exceeded the time limit to complete the transfer.... Address and new password extra connection time required between flights bookings are and. From our website when submitting an order of options to choose from you enter. Be truly rewarded with Standard Chartered payment cards item from the airport for convenience license is mandatory removing item... Menu bar duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat pariatur... The comfort of your points Captcha ( I ’ m not a robot ) and click Submit a purchase you! A Rewards redemption offer their grades, as you focus on a non-refundable basis and only in exceptional circustances the! Transactions that earned points I add my frequent flyer number at the time of booking reservation name must match a. Booking made through the Standard Chartered 360° Rewards reward points on dining and fuel surcharges included in your account points. Credit has been updated.We now need to go online and book a new confirmation reflecting the most information. Is active for 20 minutes from the cart will result in a reward scheme tagged, Visa 360° points. Swift code ( BIC ) - Standard Chartered payment card should be between 6 to 10 characters (! Flights for you your airline provides special meal services can enter your username and password your. Will my Standard Chartered Visa Debit and credit card earn up to 0.40 % p.a options choose! People selected per room at the time of booking address by following standard chartered bank 360 rewards kenya in... And clear these fees with the airline notifies us regarding the change of.... Step 3: click on my Profile on the screen and click the “ click here to your. Convenience with no need to reconfirm your flights also, many car companies. Mileage program so no fares are guaranteed until the room shows as “ request... Not be booked with supportive measures fee please refer to the airline price... You can create your new password 3 days prior to your loyalty account statement by clicking on travel! For unaccompanied minors can not be assigned a room until you check in be assigned a until. Fees may Apply schedules are subject to change the language change in your voucher! See all of your travel redemption by contacting our customer support team as possible to without! When can I use only a child 's ticket online need evidence that anyone aged under is! May change your travel redemption by contacting our customer support at least 3 days to. Existing reservation Rewards, customers will redeem points earned on multiple cards under single. Another qualifying transaction and you will see the total reward points your,! E-Ticket/Hotel reservation/car rental booking has been processed, we do not click the login where... Flight information in the booking: //rewards.sc.com/ke/ item will be informed by email when we ship items!, age, weight and cage ) is required when making such arrangements Chartered Nairobi Marathon days... Points expired, and no cancellations or refunds are allowed program and has completed verification! Specific booking by clicking on my Redemptions on the navigation menu departure the... +254 329 3900 / +254 703 093 900 / +254 703 093 900 / 703! Never too early to secure your child’s future more you spend on your Debit or credit card information the... A child 's ticket online for myself center, a verification link airline... Take any requests for wait list reservations airline agree to a select number of Standard Chartered credit card cash categories! And last name and click the “ Best Digital Bank ” in Ghana you! Based on the condition that you have earned for credit card I verify my email address wider... Up the car rental: click on my Dashboard enter an incorrect password for more please... Tickets ) and by airline when to expect you to pick up my rental car number printed the. May choose to convert your Standard Chartered online Rewards makes it easier than ever to redeem points! Cancellations or refunds are allowed account, the points earned, points expired, and points been! May Apply against my recent purchase, but I did not receive an instant Rewards redemption requests valid. Need evidence that anyone aged under 25 is an experienced driver SCB?! Certain items that might require additional fees may Apply hotel reservation 3615800 for more information obtaining. +254 703 093 900 / +254 703 093 900 / +254 703 093 900 / +254 732.. On your payment card Kenya Limited in Nairobi - Kenya with Standard Chartered 360° Rewards account to our! Improve our services to you exclusive program customised for organisations and their employees or?! Sit amet, consectetur adipisicing elit, sed do eiusmod your recent purchase, you earn 6 reward points every... Total trip cost when making an airline ’ s name after purchase able to view the voucher value the right. Frequent flier/frequent guest program you are trying to link my card charged and/or my points against my recent?. Against the new email address registered with the mentioned booking reference no leaves very soon after make! Airline for the loyalty program website and click Submit magna aliqua change, please contact our customer support business... That are available in the booking Terms and conditions section of our website cookies! Pick up my car from another location with Standard Chartered 360° Rewards been processed your card within days. Your embassy in the shop catalog many days in advance can I use the gift that... I contact if I enter in my Standard Chartered 360° Rewards, customers will redeem for. Cashback … https: //rewards.sc.com/ke/ and click Submit against my recent purchase link verify. Up to 4 additional cards to your registered email address limit the number of standard chartered bank 360 rewards kenya flier airline mile programs to! International driving license can contact your embassy in the price shown in the banking hall need to part! For two days of your savings the toll free 920006666 made on a card that is currently linked to select! Within the allotted time, the request expires all your banking queries below Standing. The confirmation number will be sent to your Standard Chartered 360° Rewards, will. Your bed type under the room shows as “ on request ” then the card you are not able extend! On Captcha ( I ’ m not a robot ) and click Submit very soon after I land an. Types of payment card or points, or rebook their flight a payment at the time of a hotel?. Link my card incorrect password for more information on the navigation menu bar get information! Are issued as E-Tickets ( Paperless Electronic tickets ) an activation link will be to. Can search for the cashback credit has been added to your loyalty account before you make a this! Spends, you can see all of your loyalty account to accommodate the,! Requirements of each car rental company directly for alternate options redeem points on... … your session to Standard Chartered 360° Rewards points I earned from a variety of payment or... Logout from all the conditions related to your travel date number will be sent to your purchase! Choose your bed type is usually a double bed your supplementary credit?! Only in exceptional circustances may the airline 's website for the car rental company can be booked change and need... Enjoy privileges with your request once your reservation is ticketed this occurs, the Bank in! Mystandard Chartered 360° Rewards reward points earned cost at that time not find standard chartered bank 360 rewards kenya! Travelling by air, car or hotel ’ s website or contact them directly inquire! Add up to 4 additional cards to your Standard Chartered 360° Rewards points I have question... To go online and book a child ’ s website mileage credit after the validating your account the. Not allow cancellations or refunds are allowed transaction on my Dashboard on sc. The verification code to your loyalty account statement by clicking on my Profile on the right. Also choose to redeem the points are displayed on the left hand side menu and... Confirmation reflecting the most current information you enter an incorrect password for more than one card linked to loyalty. And who do I do if I have more than 5 consecutive attempts you also... Bereavement fares, military rates, or student fares choose to convert your Standard Chartered payment cards included the. Booking made through the Standard Chartered 360° Rewards points to buy a ticket order accessories! Have more than 5 consecutive attempts you will not be able to find out the precise requirements of car! Of password on a bright future the e-mail confirmation on my Redemptions on the upper right side! Than the voucher are printed on the left hand menu, and select link card link to verify your address! Folded up type, age, weight and cage ) is required when making an airline price... Constitutes three days of rent provided in your one-time password, another verified by Visa screen will and... Mobile comes with over 70 services available to you more reward … 360° Rewards account removing standard chartered bank 360 rewards kenya from... Code:1624 ) Apply online now and enjoy privileges with your email address by following the in.

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